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Friday Philosophy – Team Ice-Cream and Telling Offs September 30, 2011

Posted by mwidlake in Friday Philosophy, Management.
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5 comments

If you manage people, it helps if they don’t dislike you. Sadly, this can be the default starting opinion for some people who have never been managers (we all know someone who “has never had a decent manager, they are all bloody idiots”). Frozen dairy products might be a route to easing this situation.

I mention this as we in the UK are having an unusually warm start to autumn, an Indian Summer as we call it. I used to work in a place that had an on-site cafe and a nice area outside to sit. If the weather was warm and I knew my team was not facing some crisis, I would occasionally pop my head around the door and announce “Team Ice-Cream!”. Anyone who wished could come down with me and I would buy them an ice-cream of their choice and we would sit out in the sun for 15 minutes and talk rubbish.

I’ve done similar in other situations. Taking the guys to the pub is the obvious one and it usually is appreciated, but in some ways it is less successful. I think this is because people will come to the pub because they want a pint and will put up with any idiot willing to provide a pint of Fosters (why is it so many of the “all managers are idiots” brigade drink some brand of nasty lager?). People will come for a tea/coffee or an ice-cream only if they are at least ambivalent to the provider. If you really dislike someone, who cares about an ice-cream? The serious malcontents will stay away and this helps identify people who really are not happy with you {so you can beat them mercilessly of course – or, if you’ve progressed beyond the school-yard, put some thought into why they are unhappy and what to do about it}.

By the way, this is very different to everyone going to the pub/restaurant in the evening and spending hours telling people what “you really think” and trying to impress Jessica the new trainee/intern. Such team building events generally need much more planning.

It’s a cheap bribe, should you resort to such shallow tactics to make people like you? Well, it’s only a cheap bribe as I said above. The trick to it is that it has to be {almost} spontaneous, such that the team are not expecting it, and not all the time. I’m not sure the teams I have done this for have always appreciated that I made special effort to do this either after a hard period of work or when there had been some malcontent within the team (people fall out, it impacts the rest of the team). The way I look at it, it also has to be a team thing and not an individual thing as the sitting around talking rubbish is a key part to the team being a team. Even if it is just over a cup of nasty coffee in the basement – that particular company’s canteen was not the best.

Oh, I should mention that I have access to a wife that makes wonderful cakes. Left-over cake is a brilliant “team ice-cream” substitute, it is both “cheap” so not a bribe but also appreciated as someone put effort in. My wife in this case. I Never claim I made the cake. well, not often.

TeddyBear Picnic Cake

That’s the carrot. What about the stick? When it comes down to it, you are there to guide the team and the individuals in it and get the best you can out of them. Not being disliked is important but you are not there to be their friend either. If someone transgresses you need to correct them.

In my opinion one of the very worst things a manager can do is dress down a member of their staff in public. That is not correcting them, that is either an attempt to humiliate them or an attempt by the boss to scape-goat the blame to a subordinate. Neither is morally correct and both are highly likely to engender considerable dislike or even hatred.

I distinctly remember one situation where I was in a team meeting and the boss’s managers came in and wanted to know why a recent change had gone so badly wrong. The manager’s response was immediate, he picked one of the team and said something like “It was him, he didn’t test the change properly”. It was so obvious that the sub-text was “it was not my fault”. In reality the sacrificed staff member was not at fault but the boss sure as heck was. A manager gets paid more as a boss and part of the reason is that you take both the credit and the blame for your team’s efforts. This action by that boss did not make us scared of failing and thus work harder, it made us distrust the man and demoralised us.

Sadly it is something I’ve seen a lot over the years and never by what I would call a good manager. I just don’t understand why these people think a public dressing down is going to inspire the target or the audience to work more effectively.

If I’m in the situation where, in a meeting or discussion, it becomes obvious one of my guys has screwed up we discuss how to sort it out as a team. Then after the meeting, the transgressor and I have a private conversation. This has several benefits:

  • I am not publicly humiliating them or scoring points in front of a crowd.
  • Neither of us is playing to the crowd and so are more likely to be honest.
  • Things can be said that stay private. I’ve had team members mess things up because they have more important issues on their mind that they are uncomfortable with the team knowing about. I’ve had to tell a guy this is chance #last and the next step is disciplinary.
  • This never happens, but there is a very small theoretical chance I could have misunderstood and, in fact, it’s my fault. You look a right idiot if you attempt to dress someone down in public and it turns out to be you.

As I said, that last point has never happened to me {yes, this is an outrageous lie :-) }. I’ve experienced that last point from the other side as well. In a large meeting I had a board member pushing me as to why we had not finished a project on the date I promised. I kept giving vague answers about “other things coming up” and it would be done by a new, given date. She would not let it go though so eventually I had to say “It is late because you told me to do other stuff as top priority, I raised this project and you told me to delay it. So it is late because you changed the priorities. That would make it your responsibility.” She was very angry but it had been her choice to do this publicly.

All this boils down to – Reward the team in public. Chastise the individual in private.

Friday Philosophy – Human Tuning Issues September 23, 2011

Posted by mwidlake in Friday Philosophy, humour, Perceptions, performance.
Tags: , ,
6 comments

Oracle Tuning is all about technical stuff. It’s perhaps the most detail-focused and technical aspect of Oracle Administration there is. Explain Plans, Statistics, the CBO, database design, Physical implementation, the impact of initialisation variables, subquery factoring, sql profiles, pipeline functions,… To really get to grips with things you need to do some work with 10046 and 10053 traces, block dumps, looking at latching and queueing…

But I realised a good few years ago that there is another, very important aspect and one that is very often overlooked. People and their perception. The longer I am on an individual site, the more significant the People side of my role is likely to become.

Here is a little story for you. You’ll probably recognise it, it’s one that has been told (in many guises) before, by several people – it’s almost an IT Urban Myth.

When I was but a youth, not long out of college, I got a job with Oracle UK (who had a nice, blue logo back then) as a developer on a complex and large hospital system. We used Pyramid hardware if I remember correctly. When the servers were put in place, only half the memory boards and half the CPU boards were initiated. We went live with the system like that. Six months later, the users had seen the system was running quite a bit slower than before and started complaining. An engineer came in and initiated those other CPU boards and Memory boards. Things went faster and all the users were happy. OK, they did not throw a party but they stopped complaining. Some even smiled.

I told you that you would recognise the story. Of course, I’m now going to go on about the dishonest vendor and what was paid for this outrageous “tuning work”. But I’m not. This hobbling of the new system was done on purpose and it was done at the request of “us”, the application developers. Not the hardware supplier. It was done because some smart chap knew that as more people used the system and more parts of it were rolled out, things would slow down and people would complain. So some hardware was held in reserve so that the whole system could have a performance boost once workload had ramped up and people would be happy. Of course, the system was now only as fast as if it had been using all the hardware from day one – but the key difference was that rather than having unhappy users as things “were slower than 6 months ago”, everything was performing faster than it had done just a week or two ago, and users were happy due to the recent improvement in response time. Same end point from a performance perspective, much happy end point for the users.

Another aspect of this Human side of Tuning is unstable performance. People get really unhappy about varying response times. You get this sometimes with Parallel Query when you allow Oracle to reduce the number of parallel threads used depending on the workload on the server {there are other causes of the phenomena such as clashes with when stats are gathered or just random variation in data volumes}. So sometimes a report comes back in 30 minutes, sometimes it comes back in 2 hours. If you go from many parallel threads to single threaded execution it might be 4 hours. That really upsets people. In this situation you probably need to look at if you can fix the degree of parallelism that gives a response time that is good enough for business reasons and can always be achieved. OK, you might be able to get that report out quicker 2 days out of 5, but you won’t have a user who is happy on 3 days and ecstatic with joy on the 2 days the report is early. You will have a user who is really annoyed 3 days and grumbling about “what about yesterday!” on the other 2 days.

Of course this applies to screens as well. If humans are going to be using what I am tuning and would be aware of changes in performance (ie the total run time is above about 0.2 seconds) I try to aim for stable and good performance, not “outright fastest but might vary” performance. Because we are all basically grumpy creatures. We accept what we think cannot be changed but if we see something could be better, we want it!

People are happiest with consistency. So long as performance is good enough to satisfy the business requirements, generally speaking you just want to strive to maintain that level of performance. {There is one strong counter-argument in that ALL work on the system takes resource, so reducing a very common query or update by 75% frees up general resource to aid the whole system}.

One other aspect of Human Tuning I’ll mention is one that UI developers tend to be very attuned to. Users want to see something happening. Like a little icon or a message saying “processing” followed soon by another saying “verifying” or something like that. It does not matter what the messages are {though spinning hour glasses are no longer acceptable}, they just like to see that stuff is happening. So, if a screen can’t be made to come back in less than a small number of seconds, stick up a message or two as it progresses. Better still, give them some information up front whilst the system scrapes the rest together. It won’t be faster, it might even be slower over all, but if the users are happier, that is fine. Of course, Oracle CBO implements this sort of idea when you specify “first_n_rows” as the optimizer goal as opposed to “all_rows”. You want to get some data onto an interactive screen as soon as possible, for the users to look at, rather than aim for the fastest overall response time.

After all, the defining criteria of IT system success is that the users “are happy” -ie accept the system.

This has an interesting impact on my technical work as a tuning “expert”. I might not tune up a troublesome report or SQL statement as much as I possibly can. I had a recent example of this where I had to make some batch work run faster. I identified 3 or 4 things I could try and using 2 of them I got it to comfortably run in the window it had to run in {I’m being slightly inaccurate, it was now not the slowest step and upper management focused elsewhere}. There was a third step I was pretty sure would also help. It would have taken a little more testing and implementing and it was not needed right now. I documented it and let the client know about it, that there was more that could be got. But hold it in reserve because you have other things to do and, heck, it’s fast enough. {I should make it clear that the system as a whole was not stressed at all, so we did not need to reduce system load to aid all other things running}. In six months the step in the batch might not be fast enough or, more significantly, might once more be the slowest step and the target for a random management demand for improvement – in which case take the time to test and implement item 3. (For those curious people, it was to replace a single merge statement with an insert and an update, both of which could use different indexes).

I said it earlier. Often you do not want absolute performance. You want good-enough, stable performance. That makes people happy.

In Defense of Agile Development (and Their Ilk) September 21, 2011

Posted by mwidlake in development, Management.
Tags: , , , ,
10 comments

In my previous post I asked the question “why doesn’t Agile work?”. I’m not sure the nuance of the question came over correctly.

I’d just like to highlight that the question I asked was “Why does agile not work”. It was not “Why is Agile rubbish“. I’ve said a few times in the past couple of weeks that I like the ideology of Agile and I am (and have been for years and years) a strong proponent of prototyping, cyclic development, test driven design and many other things that are part of the Agile or XP methodologies.

That distinction in the title is a really important distinction and one I’d hoped I’d made clear in my post. Looking back at my post though, I think it is clear I failed :-(. I highlighted reasons why I think Agile does not work and in my head I was thinking “if we avoid these, Agile could work” – but when you write something down it does not matter what is in your head if it does not reach the paper.

I’m actually frustrated that in the last few years I have not seen Agile really succeed and also that this must be the normal situation, going on the response you get when the topic of Agile comes up with fellow technicians and comments on my own blog.

However, on that post about Agile two people who’s opinion I deeply respect came back at me to say “Agile does work!”. Cary Millsap, who many of you will have heard of as the “Method R” guy and the person behind Oracle Flexible Architecture. And Mike Cox, who most of you won’t have heard of but Mike taught me a lot about sensible development back in the 90’s. He’s one of the best developers I have ever had the pleasure of working with and I know he has had great success with Agile and RED. I’m not sure if they read my post as “Agile is Rubbish” or they are, like me, simply frustrated that it can work but so often does not.

So I’ve been thinking about this a lot this weekend and I was helped by Cary’s paper on the topic that he mentioned in his comment. I’d highly recommend downloading it as it is an excellent description of not only why Agile can help but describes how and some of the pitfalls {I’d started my own post on that, but go read Cary’s}. I should add, you can see Cary present his case for Agile at the UKOUG conference this year.

So where does this bring me to? Well, I think “Is Agile good or bad” has become almost an “IT religion” topic, people love it or loath it and it is based on what they have seen of the methodology in real life. No, that’s wrong, it is based on what they have seen that has been labelled with that methodology in real life. Or worse, it is based on anecdotal opinion of those around them. The thing is, if you look at what XP is supposed to consist of or what Agile Programming is supposed to consist of, most of us would agree that a great deal of it makes sense in many situations. I’d disagree with some of the details in Cary’s paper but overall I’m in strong agreement. Sadly, What Agile and XP is supposed to be is not well matched by what you see on the ground in most cases. So even if these methodologies are right for the situation, what has been implemented is not the methodology but probably more a slap-dash process that simply jettisons documentation, design and proper testing. This whole thread sprung from my lamenting the demise of database design and several of the comments highlighted that the introduction of Agile seemed to equate, at least in part, with the demise of design. As MIke and Cary say, and as I think anyone who has successfully utilized Agile would say, Design is an integral part of Agile and XP methodology.

Agile can and does work. But many things can and do work, such as taking regular exercise to keep healthy or regularly maintaining your house to keep it weathertight. Like Agile, both take effort but the overall benefit is greater than the cost. And like Agile, do it wrong and you can make things worse. If your window frames are starting to rot and you just slap a new layer of top-coat on them all you will do is seal in the damp and rot and hide the problem – until the glass falls out. Going for a regular 5 mile run is good for you – but not if you are 10 stone (60KG) overweight and have not run in years. A 5 mile run is also not a good idea if you want to be a long-jumper. Right training (methodology) for the right aim. Also, just like keeping healthy, house maintenance or anything that takes effort but works, proponents tend towards extremism – probably as a reaction to the constant {perceived} pig-headedness of critics or the failure of people to just do what now seems so sensible to them {think reformed smokers}. I’ll have to buy Cary and Mike pints to make up for that jibe now, and promise them it was not aimed at them personally…

Sadly, the reality is, Agile does not work 90% of the time it is tried. So, does that mean Agile is actually rubbish? Or at least, not fit for purpose, because many companies are not able to use it? Companies are there to achieve something and the IT systems are part of achieving that something. If Agile cannot aid that IT department then Agile is the wrong way for that department and company.

*sigh* I’ve gone on and on about this and still not got to my own main point, which is this.

- Can we identify reasons for Agile and XP Failing.
– Having identified the Reasons, can we fix them in simple ways?
– Can we create some simple guidelines as to when a project should be more Agile and when it should be more Up-Front design.

I’d love to know people’s opinions on those three points above.

Friday Philosophy – Why doesn’t Agile work? September 16, 2011

Posted by mwidlake in development, Friday Philosophy, Management.
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13 comments

Why doesn’t Agile Development Methodology seem to work?

I’m going say right here at the start that I like much of what is in Agile, for many, many years I’ve used aspects of Rapid Application Development {which Agile seems to have borrowed extensively from} to great success. However, after my post last week on database design, many of the comments were quite negative about Agile – and I had not even mentioned it in my post!

To nail my flag to the post though, I have not seen an Agile-managed project yet that gave me confidence that Agile itself was really helping to produce a better product, a product more quickly and most certainly not a final system that was going to be easy to maintain. Bring up the topic of Agile with other experienced IT people and I would estimate 90% of the feedback is negative.

That last point about ongoing maintenance of the system is the killer one for me. On the last few projects I have been on where the culture was Agile-fixated I just constantly had this little voice in my head going:

“How is anyone going to know why you did that in six months? You’ve just bolted that onto the side of the design like a kludge and it really is a kludge. When you just said in the standup meeting that we will address that issue ‘later’, is that the same “later” that accounts for the other half-dozen issues that seem to have been forgotten?”.

From what I can determine after the fact, that voice turns out to be reason screaming out against insanity. A major reason Agile fails is that it is implemented in a way that has no consideration for post-implementation.

Agile, as it is often implemented, is all about a headlong rush to get the job done super-quick. Ignore all distractions, work harder, be completely focused and be smarter. It really does seem to be the attitude by those who impose Agile that by being Agile your staff will magically come up with more innovative solutions and will adapt to any change in requirements just because they work under an agile methodology. Go Agile, increase their IQ by 10 points and their work capacity by 25%. Well, it doesn’t work like that. Some people can in fact think on their feet and pull solutions out of thin air, but they can do that irrespective of the methodology. People who are more completer-finishers, who need a while to change direction but boy do they produce good stuff, have you just demoralized and hamstrung them?Agile does not suit the way all people work and to succeed those people it does not suit need to be considered.

The other thing that seems to be a constant theme under Agile is utterly knackered {sorry, UK slang, knackered means tired, worn out and a bit broken} staff. Every scrum is a mad panic to shove it all out of the door and people stop doing other things to cope. Like helping outside the group or keeping an eye on that dodgy process they just adopted as it needed doing. Agile fails when it is used to beat up team. Also, I believe Agile fails when those ‘distractions’ are ignored by everyone and work that does not fall neatly into a scrum is not done.

I suppose it does not help that my role has usually been one that is more Production Support than development and Agile is incompatible with production support. Take the idea of the scrum, where you have x days to analyse, plan, design, unit test and integrate the 6 things you will do in this round. On average I only spend 50% of my time dealing with urgent production issues, so I get allocated several tasks. Guess what, if I end up spending 75% of my time that week on urgent production issues, and urgent production issues have to take priority, I can screw up the scrum all on my own. No, I can’t pass my tasks onto others in the team as (a) they are all fully assigned to their tasks and (b) passing over a task takes extra time. Agile fails when it is used for the wrong teams and work type.

I’ve come to the conclusion that on most projects Agile has some beneficial impact in getting tasks done, as it forces people to justify what they have done each and every day, encourages communication and gives the developers a reason to ignore anything else that could be distracting them as it is not in the scrum. Probably any methodology would help with all of that.

My final issue with Agile is the idiot fanatics. At one customer site I spent a while at, they had an Agile Coach come around to help the team to become more agile. I thought this was a little odd as this team was actually doing a reasonable job with Agile, they had increased productivity and had managed to avoid the worst of the potential negative impacts. This man came along and patronisingly told us we were doing OK, but it was hard for us to raise our game like this, we just needed help to see the core values of Agile and, once we did, once we really believed in it, productivity would go up 500% {That is a direct quote, he actually said “productivity will go up by 500%”}. He was sparkly-eyed and animated and full of the granite confidence of the seriously self-deluded. I think he managed to put back the benefits of Agile by 50%, such was the level of “inspiration” he gave us. Agile fails when it is implemented like a religion. It’s just a methodolgy guys.

I find it all quite depressing as I strongly suspect that, if you had a good team in a positive environment, doing a focused job, Agile could reap great rewards. I’m assured by some of my friends that this is the case. {update – it took my good friend Mike less than an hour to chime in with a comment. I think I hit a nerve}.

Infrastructure and Management SIG – new date September 13, 2011

Posted by mwidlake in Meeting notes.
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I ought to just mention that the UKOUG Management and Infrastructure SIG has moved from Tuesday September 20th to Tuesday September 27th (so two weeks from today). It had to be moved as we had a bit of a problem with the room booking. It will be in the usual venue of the Oracle City Office in London and is, of course, free to members of the UK Oracle User Group. {If you are not a member, you can come along for a fee – but if you are interested in coming along to see what a UKOUG Special Interest Group meeting is all about, send me a mail}.

So, if you fancy some free information about:

  • Getting the best out of your intel hardware (and BIOS in general) {Steve Shaw from Intel}
  • The latest on Oracle GRID and OEM {both presentations by customers not Oracle, one by Niall Litchfield and one by ‘Morrisons’,though Oracle supported us very well by finding one of the customers!)}
  • A presentation and discussion on Outsourcing by Piet de Visser 
  •  A consideration of how deep into the technology real-world DBAs need to go to solve issues (Neil Chandler and myself)
  • An Oracle support update

Well, register for the event and I’ll see you in two weeks!

Friday Philosophy – The Dying Art of Database Design? September 9, 2011

Posted by mwidlake in Architecture, development, Friday Philosophy, rant.
Tags: , , ,
35 comments

How many people under the age of {Martin checks his age and takes a decade or so off} ohh, mid 30’s does any database design these days? You know, asks the business community what they want the system to do, how the information flows through their business, what information they need to report on. And then construct a logical model of that information? Judging by some of the comments I’ve had on my blog in the last couple of years and also the meandering diatribes of bitter, vitriolic complaints uttered by fellow old(er) hacks in the pub in the evening, it seems to be coming a very uncommon practice – and thus a rare and possibly dying skill.

{update – this topic has obviously been eating at my soul for many years. Andrew Clark and I had a discussion about it in 2008 and he posted a really good article on it and many, many good comments followed}

Everything seems to have turned into “Ready, Fire, Aim”. Ie, you get the guys doing the work in a room, develop some rough idea of what you want to develop (like, look at the system you are replacing), start knocking together the application and then {on more enlightened projects} ask the users what they think. The key points are the that development kicks off before you really know what you need to produce, there is no clear idea of how the stored data will be structured and you steer the ongoing development towards the final, undefined, target. I keep coming across applications where the screen layouts for the end users seem to almost be the design document and then someone comes up with the database – as the database is just this bucket to chuck the data into and scrape it out of again.

The functionality is the important thing, “we can get ‘someone’ to make the database run faster if and when we have a problem”.

Maybe I should not complain as sometimes I am that ‘someone’ making the database run faster. But I am complaining – I’m mad as hell and I ain’t gonna take it anymore! Oh, OK, in reality I’m mildly peeved and I’m going to let off steam about it. But it’s just wrong, it’s wasting people’s time and it results in poorer systems.

Now, if you have to develop a simple system with a couple of screens and a handful of reports, it might be a waste of time doing formal design. You and Dave can whack it together in a week or two, Chi will make the screens nice, it will be used by a handful of happy people and the job is done. It’s like building a wall around a flower bed. Go to the local builders merchants, get a pallet of bricks, some cement and sand (Ready), dig a bit of a trench where you want to start(Aim) and put the wall up, extending it as you see fit (Fire). This approach won’t work when you decide to build an office block and only a fool from the school of stupid would attempt it that way.

You see, as far as I am concerned, most IT systems are all about managing data. Think about it. You want to get your initial information (like the products you sell), present it to the users (those customers), get the new (orders) data, pass it to the next business process (warehouse team) and then mine the data for extra knowledge (sales patterns). It’s a hospital system? You want information about the patients, the staff, the beds and departments, tests that need doing, results, diagnoses, 15,000 reports for the regulators… It’s all moving data. Yes, a well design front end is important (sometimes very important) but the data is everything. If the database can’t represent the data you need, you are going to have to patch an alteration in. If you can’t get the data in quick enough or out quick enough, your screens and reports are not going to be any use. If you can’t link the data together as needed you may well not be able to DO your reports and screens. If the data is wrong (loses integrity) you will make mistakes. Faster CPUS are not going to help either, data at some point has to flow onto and off disks. Those slow spinning chunks of rust. CPUS have got faster and faster, rust-busting has not. So data flow is even more important than it was.

Also, once you have built your application on top of an inadequate database design, you not only have to redesign it, you have to:

  • do some quick, hacky  fixes to get by for now
  • migrate the existing data
  • transform some of it (do some data duplication or splitting maybe)
  • alter the application to cope
  • schedule all of the above to be done together
  • tie it in with the ongoing development of the system as hey, if you are not going to take time to design you are not going to take time to assess things before promising phase 2.

I’m utterly convinced, and experience backs this up, that when you take X weeks up front doing the database design, you save 5*X weeks later on in trying to rework the system, applying emergency hacks and having meetings about what went wrong. I know this is an idea out of the 80’s guys, but database design worked.

*sigh* I’m off to the pub for a pint and to reminisce about the good-old-days.

UKOUG Oracle Conference agenda now out September 5, 2011

Posted by mwidlake in Meeting notes.
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I just wanted to drop a quick post to say that the agenda for the UKOUG annual conference is now out. You can check out the schedule here.

They seem to have dropped the TEBS (Technical and E-Buisiness Suite) out of the title, I think because last year the UKOUG staff kept getting asked if it was the annual Oracle conference they knew and loved from prior years. And of course it is. (Other “application” sides of the Oracle world, like JD Edwards and PeopleSoft, have their own dedicated, named UKOUG conferences).

There is also a return of the Sunday OakTable stream. For those who have not come across it before, it is a chance to see some presentations by members of the OakTable in a smaller and more accessible room. ie you feel better able to ask the presenters awkward questions :-).
I’m not sure of the exact details of registering for this part of the event but the agenda shows the talks that are happening (in fact, if you click on the “view the full 2011 agenda” icon on the agenda home page, it shows Sunday by default). I managed to get along to the OakTable Sunday a few years ago and loved it – I’ll be on the opposite side this time, I’m priviledged to have been asked to fill one of the slots.

As ever, the conference has a massive and wide-ranging agenda, with mini-streams like EXA(data/logic) and MySQL on Monday,APEX on Wednesday… The number of papers and the general quality that are submitted to the conference goes up and up each year and a lot of effort goes into not just picking well know speakers but also a mix of new presenters and ensuring topics get covered. It’s hard, but during the selection process sometimes there are 4 or 5 talks we know are going to be excellent but are all on the same or similar topic – some have to be dropped to ensure the breadth of topics is still covered. The number of slots a single person is allowed to have is also controlled, again to maintain space for a wide range of presenters and presentations. All in all, it is not a simple task and even now some tweaks are going on (to fill topic gaps, finalise the exact scope for a talk or to allow for people who suddenly find they cannot present anymore). You can rest assured though that, all in all, it will be an excellent conference.

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